Last Updated: December 30, 2025
Website: alsafwalaundrymakkah.com
Email: info@alsafwalaundrymakkah.com
Alsafwa Laundry Makkah respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or laundry services.
Information We Collect
We may collect personal information such as your name, phone number, email address, pickup and delivery location, and service details when you place an order, contact us, or communicate through WhatsApp or our website.
How We Use Your Information
Your information is used to process laundry orders, schedule pickups and deliveries, confirm weights and pricing, provide customer support, and send service updates.
We may also use this information to improve our services and respond to your inquiries effectively.
WhatsApp and Communication
By contacting us via WhatsApp or phone, you agree to receive service-related messages, including order confirmations, pickup scheduling, delivery updates, and customer support communication.
Information Sharing
We do not sell, rent, or trade your personal information with third parties.
Your information will only be shared when necessary to complete your service request or comply with applicable legal requirements.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
Payment Information
We do not store or process sensitive payment information such as credit or debit card details on our servers. Payments are handled through agreed methods at the time of service.
Customer Responsibility
Customers are responsible for providing accurate information when placing orders.
Please avoid placing valuable items, sensitive materials, or confidential documents in laundry bags.
Cookies and Website Use
Our website may use essential cookies to enhance user experience and improve website functionality. These cookies do not collect sensitive personal data.
Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy policies or content of third-party sites.
Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.
Policy Updates
We may revise this Privacy Policy periodically. Any updates will be published on this page with a revised “Last Updated” date.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at info@alsafwalaundrymakkah.com or visit alsafwalaundrymakkah.com.